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Which documents are required?
During your registration, a certain number of documents can be requested.
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1. An identity document Your ID must be scanned in its entirety (front and back). To be accepted, it must be:
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How to scan a document?
Take a photo
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Upload a document
It is recommended to take a photo of the document(s) requested. |
Why is my registration not completed?
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1. Error message On the app, the message details the reason why your registration is not possible. 2. Book a call From the app, book a call with our team. Si vous avez déjà échangé avec notre équipe, soit : |
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Check your emails and spam and follow the instructions in the last email received from us. |
Our team has provided you with the reason(s) why you can't pursue your registration. |