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How to report an absence?
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Although this remains an exceptional situation, it may happen that professionals face emergencies and cannot attend a mission.
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| You must report the absence on your Brigad account as soon as possible so that we can take the appropriate actions immediately. |
- Select the mission on which you need to report the absence
- Click on "Report a professionnal’s absence"
- Provide us any additional information that could help us process this request. Do not hesitate to indicate, if there are remaining days to be done, whether you want to keep the professional or not.
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 Mission modifications must be made within 72 hours after the end of the mission.After this time, the payment will have been sent to the professional and no modifications will be possible.
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How to make an adjusment request?
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All adjustment requests must be made within 72 hours at the end of a mission. After this time, the mission is invoiced and no changes can be made.
If you need to make an adjustment request, simply open the details of the desired mission.
- Click on "Modify Duration" and make your adjustment request. Don't forget to save.
- The professional must then confirm this adjustment request. If they take no action on this request, it will be automatically approved within 72 hours.
You can view all pending adjustment requests from professionals in the "Duration modifications" tab. Click on "Check" to finalise these adjustments.
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