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You can cancel a shift by sending us a message at 06 44 60 80 49 or an email at pro@brigad.co.
If your mission hasn’t yet been provided, no cancellation fee will apply.
However, if a Brigader is already assigned to the mission, a cancellation fee will apply. This is to protect the Brigader who has blocked their agenda for the mission and to compensate for the work provided to find a suitable candidate.
Cancellation fees will apply when the cancellation occurs 48h before a shift. There is no fee if a shift starts in more than 2 days.
Cancellation charges are calculated based on :
- 50 % of the amount on the day
- 25% of the amount of the following day
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