Can I cancel a mission?

This article is dedicated to businesses

During the Covid-19 crisis period, there will be no charge for shift cancellations. 

If your mission hasn’t yet been provided, no cancellation fee will apply.

However, if a Brigader is already assigned to the mission, a cancellation fee will apply. This is to protect the Brigader who has blocked their agenda for the mission and to compensate for the work provided to find a suitable candidate.

Cancellation fees will apply when the cancellation occurs 48h before a shift. There is no fee if a shift starts in more than 2 days.

Cancellation charges are calculated based on :

• 50 % of the amount on the day
• 25% of the amount of the following day