Click on "+" to access content
Add and manage payment details
 Important: the following content is intended for administrators. |
|
To add or manage your payment details, log in to your account.
Go to the "Payment details" tab in the "Sites" section.
|
|
|
|
Add information
|
Modify information
|
- Fill the payment details and click "Save and continue".
- Fill the invoicing information and save.
|
- Select a section (payment or billing) and click "Edit" ;
- Modify your information ;
- Click "Save".
|
|
Payments are automatically processed 72 hours after a mission ends. You can then download the invoice from your account.
|
|
If an adjustment request is pending:
- The mission will be invoiced 72 hours after the adjustment is accepted or declined.
- Without action regarding the adjustment, it will be automatically validated 72h after being created and the mission will then be invoiced.
|
| Mission modifications must be made within the 72-hour timeframe. After this time limit, the payment will have been processed and no refund can be made. Therefore, make sure to take necessary actions beforehand. |
View and download invoices
|
You can access all invoices on your account.
Go to the "Invoices" tab int the "Sites" section.
|
 |
- You can select a specific mission or select an invoicing period to display ;
- Simply click on the invoice to download it.
If you select an invoicing period, you can download multiple invoices at once.
|
| If your account is suspended, it may be due to payment issues. |
| In this case, contact the Assistance team. We will make sure to put you in touch with our financial services to solve the situation. |
