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I am having a problem during an ongoing mission
I am having a problem during an ongoing mission
Updated over a week ago

What to do in the case of a problem during a mission?

A simple discussion can help better the understanding of your problem and find a solution with the on-site management. The goal being to ensure the mission goes smoothly for both you and the business.

If you still cannot resolve the situation, send us a message through the assistance on the homepage of your mobile app detailing the situation at hand. Our team will be happy to help you find a solution.

In case of emergency

If you want to report an incident during your mission or have encountered a situation that has put your physical or mental state at risk, you can report it from your app and our team will contact you as soon as possible.

Here is how to report a Safety Issue

  1. Open your app and click on the mission in question

  2. Click 'Report a safety issue"

  3. Follow the steps to complete your report

  4. Our team will contact you as soon as possible

Be careful! This button may be used only in extremely serious situations.

If you are in an emergency situation, where you or someone else feels immediately threatened, please contact emergency services directly.

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