Although rare, it is possible for businesses to cancel a mission you have accepted.
The business has cancelled the mission I have accepted, what happens now?
We recognise that a cancellation from a business may impact your schedule and your expected income.
If you have accepted a mission for more than 48 hours ago and the business cancels it before it begins, the following cancellation fees may be charged to the business:
If the business cancels your mission the day before it was scheduled to start, you could be entitled to receive 25% of the amount associated with the 1st day of the mission
If the business cancels your multiple-day mission on the same day it was supposed to begin, you could be entitled to receive 50% of the amount associated with day 1 and 25% of the amount associated with day 2 (if the mission lasts more than one day)
Cancellation fees do not apply if you have accepted a mission for less than 48 hours or if the business cancels a mission more than 24 hours before its start.