When you accept a mission, you are making a commitment to the business. However, it sometimes happens that you may need to withdraw from a mission.
How can I withdraw from a mission I have accepted?
When you accept a mission, you are making a commitment to the business.
If your plans change, it is important that you withdraw from your mission as soon as possible, so that the mission is cancelled from your side.
You must withdraw from your accepted mission directly in your Brigad app.
Here is how:
Open your Brigad app and click on the 'missions' tab.
Click the mission that you wish to cancel
Click the tab labelled "withdrawal"
Click "withdraw from the mission"
💡 Please read thoroughly the information in your app concerning the impact of your mission withdrawal.
I am withdrawing with more than 24 hours notice before the beginning of my mission
Once you have accepted a mission, you have 3 minutes to withdraw should you change your mind. Withdrawing within these 3 minutes will not impact your profile.
Withdrawing from a mission more than 24 hours before the mission will have no impact on your account as you have withdrawn ahead of the late withdrawal time frame.
What are the consequences of withdrawing from an accepted mission less than 24 hours before it starts or not attending a mission you have accepted?
No other withdrawals within the last 30 days:
You'll stop receiving mission propositions for 7 days
The Super Talent badge will be withdrawn for 90 days
Another withdrawal within the last 30 days:
You'll stop receiving mission propositions permanently
Is it better to withdraw from a mission or just not to go?
It is always better to withdraw from the mission, rather than be absent. The business will then have the opportunity to find a replacement talent or cancel the mission.
If you don't withdraw from a mission prior to it taking place, in addition to the restrictions above, the business can leave feedback on your profile.
Furthermore, the business will not be able to find a replacement for the mission.