How to add payment details to my business account?
Important: the following content is intended for administrators.
Click on "Sites" and then click "Payment details"
Fill in your business payment details and click "Save and continue"
Fill in the invoicing information and click "Save".
How to modify business payment details?
Important: the following content is intended for administrators.
Click on "Sites" and then click "Payment details"
Select a section (payment or billing) and click "Edit"
Modify your information and click "Save".
How can I download an invoice for my business?
Click on "Invoices" on the left hand side.
If your business has multiple sites, select the site.
Click on the invoice you want to download. There are 2 invoices for each mission - the talent invoice and Brigad's service fee invoice.
How to download multiple invoices for my business?
Click on "Invoices" on the left hand side.
If your business has multiple sites, select the site.
At the top left select the invoicing date. It can be one single date or a range.
Click Download all on the right hand side to download multiple invoices.
Payments by businesses
Both the talent fee and the Brigad service fee are paid by invoice. These invoices are paid either 72 hrs after the mission has been completed or every month. The payments are paid by BACS and are processed by the payment processing service, Stripe.
What is the timing for a business receiving invoices?
What is the frequency of billing for businesses?
Work completed via the Brigad app can be paid either 72 hrs after the mission has been completed or every month.
The self-employed professional worked different hours to what was on the mission. How can my business be charged correctly?
To accurately reflect the hours worked by a self-employed professional, you can adjust the mission hours on your Brigad space after the mission has been completed. This adjustment must be made within a 72 hours timeframe after the mission has been completed. This will ensure that the invoice is accurate when it is generated.
After the 72 hour limit for time adjustments, no time adjustments can be submitted. Please ensure to make all necessary time adjustments beforehand.
What happens to the business invoicing if a mission has a payment adjustment request?
If an adjustment request is pending:
The mission will be invoiced 72 hours after the most recent adjustment is accepted or declined.
If an adjustment request is not answered, the time adjustments will be accepted and the mission will be automatically invoiced after 72 hour period.